Privacy Statement

What is Haititalk’s Privacy statement?

At Haititalk, we always respect our customers’ privacy and personal information and we take this matter very seriously. We have worked very hard to earn our members’ trust and keeping it is our top priority. That’s why we comply with the obligations that are laid out under data protection laws. We want you to know our Privacy and Cookies Statement so that you can know exactly how we use any personal data that you provide us with. This Privacy and Cookies Statement will apply to your Personal Data collected through the Website. We recommend that you read the Privacy and Cookies Statement carefully. Please note that by visiting and clicking “Create Account” when registering on the Website, you are accepting the terms of this Panother statutory requirement.

How do we use your Personal Data?

We may use this Personal Data for the following:

To help you send the Top-up that you have requested and to process any payment connected with that Top-up request;
To provide you with Cheap Calls Credit and to process any payment connected with that request;
To contact you if it’s required in relation to the Top-up that you have sent, Cheap Calls Credit you have purchased or to reply to any communications that you might have sent us;
To provide you with information on products or services that might interest you;
To notify you about any changes to the Website or Services;
To ensure that content on the Website is presented in the most effective manner for you and your computer;
To provide you with customer care;
For marketing analysis; and
For security and fraud prevention purposes.

Does Haititalk give Personal Data to third parties?

We will never disclose your Personal Data to any third party unless you have agreed to this or unless the third party is required to process the Personal Data in connection with Top-up or Cheap Calls service you have requested.

Your credit or debit card details are processed by a world leading provider of online payments processing which stores the card details if you request so that you do not need to enter them each time you visit the Website.

When you use the Haititalk Top-up service, we disclose the receive mobile telephone number to the relevant mobile operator (which may be located in a country outside of the U.S) in order to facilitate the sending of Top-up to that number.

When you use the Haititalk Cheap Calls service, your Personal Data is disclosed to Haititalk’s platform service provider (located in the U.S.) in order to facilitate your international long distance call. The following information is processed by the platform service provider:

Date and time of the international long distance call;
Telephone number making the call;
Access number used;
The region and telephone number called;
Duration of the call;
Customer Account balance before and after the call;
Information provided in course of customer care;

We may disclose your Personal Data if we are required to comply with any applicable law, a summons, a warrant, a court or regulatory order, or other statutory requirement.

How can I get in contact with Haititalk?

If you have any questions about your Personal Data, this Privacy Statement or any complaints then please email us at support@haititalk.com or else you can call and ask to speak to someone in customer care.